Businesses have now begun to leverage the IT systems effectively in order to bring in advanced strategies to push the operations to different levels. For Dubai, IT systems take on the most-relevant and a deeper role in the business, thus IT security task has reached the top of the charts. For the same reason, it is but essential to have a perfect security support.
So, how to gauge the IT security companies in Dubai? Whether, the company would be able to leverage the required expertise? Would the vendor be willing to partner tightly throughout the security management for my works? To answer these and some more important questions, lets see the positive qualities which influence the security services from a reliable security partner.
• Responsiveness: As a security service provider, an IT company should have certain traits, like responsiveness and being- there, and going-beyond-the-usual throughout the service delivery. As security being one of the critical properties of IT systems, security providers must understand the importance as well as the crucial nature of the service. There are various ways of getting to know whether these relevant traits are present or no. For example, if a security vendor has lost some of his key assignments in the recent times, it is a sure tell-tale sign of an issue with the security company.
• Expertise, experience and ways of rendering: Delivering a service is a specialized job and each provider must be aware of the certain characteristics that go along. While providers send senior and experienced personnel to start a security operation, they switch to lesser experienced and junior workforce later on. This sometimes can hamper the delivery and that too, at the expense of the client. Thus, it is imperative to check on the way in which a provider renders the security service. Also, see for a focused vendor, a service which promises to attach requisite importance to the task.
• Certifications, credentials and standard partnerships with the global principles are a must; Do not be driven by promises and talks, check on all the pre-requisites before hand to have a seamless and concern-free service. Varied standards are available to manage security at different levels of an IT infrastructure, and your vendor should be able to make it entirely clear for you, so as to come to an informed outcome.
• Trust and policies are an important part of a security delivery proposition. A service without good amount of trust is of no relevance. A service receiver needs to be aligned with the policies of a service giver. This makes a partnership more productive as well as efficient. Make sure your vendor and you agree on all the clauses of the final document underlining the service agreement.
Last but not the least, check the financial status and business model of a vendor, whether it goes through most of your concerns. Financial viability is one of the important factors to determine a ‘best vendor from a good one’ as a reliable vendor would put in the profits into research and development for better effectiveness in the task of security provision.